The send them to alts. 2h3s43
It seems some players copied them and then attempted to sell them but players who copied and sent to their own ’s toons should not have been affected. However… some were reporting that they, too, were hit with the ban-hammer.
There were threads on the official forums (that were locked) and threads on Reddit discussing the bans as players who had been banned from the game
Eric Musco, Community Manager, then came in and made this post:
Hey folks,
I made a post about this here but I know it will lose visibility off the front page. I have no information right now but we are actively investigating your reports. I may not have an action being taken against players, exploits, etc. is against the forum rules.
Thanks everyone, I will get you more information as soon as I can!
-eric
This cooled many players off while they waited for an official word on the issue.
But now it seems that BioWare is pulling back on the bans, or at least some of them. Many people who were banned yesterday are getting this email today:
Dear *****
Name ***** Email address: *****
We are ing you regarding the action that has been taken on your .
We have now completed an investigation on the sanction applied. After reviewing your case, we have concluded that this sanction should be removed. We will take great care to ensure that this does not occur again in the future. As a goodwill gesture, we have added 3 days of game time to your .
We regret any inconvenience caused by this issue.
Yours sincerely,
Star Wars ™: The Old Republic™ of Service
However, many are reporting the forum ban is still not lifted. Bugs are to be expected in a game and mistakes will happen from time to time but mistakes of this caliber are the type that turn a player off a game, or even an entire publisher/developer, forever.
Update: The official response is now posted here:
Your reports have been fully investigated and I wanted to on what we discovered, and what happened as a result. As some of you are aware there were some exploits which were introduced with game very seriously and we had been working to action players who had used those exploits. Yesterday was our of Service team doing exactly that.
What occurred, and what you folks reported, is that there was a small subset of players who were incorrectly caught in this tracking and subsequently actioned. Just to give you a bit of perspective, there were less than 150 people in total who were incorrectly actioned as a part of what happened yesterday. If you were one of those players who had not been exploiting and were wrongly flagged, you should have already been ed by CS as of reading this message. If this is what occurred to you I cannot express how sorry we are. We are going through great lengths internally to avoid situations like this happening in the future.
If you have not had your suspension reversed and you feel this was in error, please [email protected] and they will be able to look into the issue further. We apologize for any inconvenience this has caused, again if you were affected you should have already been ed and if not please email the address listed above.
-eric
