BioWare has released a statement addressing the troubles with yesterdays game update. 3w3461
Game Update 5.4a | 08.31.2017, 11:56 PM
Hey everyone,
I want to start by apologizing for the unexpected and prolonged downtime today. happening again. Here’s essentially what took place today and what’s behind the long downtime:
What happened? Wasn’t this tested?
The issues we encountered were fairly complex, and having more than one just made things complicated. The first problem was the patch for our BitRaider and SSN patch changes didn’t seem like they were deployed.
Although we extensively game play.
Players lost time today, especially in the EU, is anything being done?
Losing playtime is always painful, especially when there is a “double” event running and coming days.
Again, thank you all for your patience today.
–Keith-