Sometimes there are times when a company representative just official developer post, Schubert explained the situation. w4k4x
“Hey, guys, let me give a little background on this decision and how it came to be.
During development of the Collections system, a couple of problems became apparent in of how possible solution to these issues was to consolidate these items into sets.
So, yeah, that’s on the design team. I swear, not because we’re evil jerk designers, we just kinda failed to fully realize how the feature would end up playing out . We now have a better grasp of the ramifications of this decision, and we’re aware of the unhappiness it caused.
We’re also aware that using Revan’s Mask as an example was a pretty poor call on our part.
We’re in the process of evaluating other options that would allow us to credited if we convert something over. As such, I have no ETA for when we will address this.”
TL;DR: We made a mistake; we’re working on it.
Well, at least they did own up to the mistake and they didn’t make any promises of it being done right away. It’s better than promising something they know they cannot deliver.